Privacy Policy

This privacy statement describes our practices for gathering, using, and safeguarding your customer data. We may occasionally amend our Privacy Policy to take into account recent modifications to both the law and our policy. When we do, we’ll let you know by publishing a notice on our website for your information and use.

You confirm that you have read, comprehended, and agree to the collection and use of your Customer Data, specifically your Personal Information, in accordance with this Privacy Policy by continuing to use the platform, goods, and online services.

DATA COLLECTION ON CUSTOMERS

We gather your Customer Data as necessary as part of our ongoing interaction with you.

Information about a customer may be personal or non-personal: Personal information includes any information that can reasonably and directly be used to determine an individual’s identity or that, when combined with other information, would directly and unquestionably be used to identify an individual. Examples include name, gender, date of birth, address, phone number, email address, and identification documents.

It also contains details regarding:
- the services offered to you, such as the ordering platform, location data, and specific account information as required by law;
- whenever you are connected to our platform or website, the location of your device; and
- Your use of our network, platform, network performance expertise, diagnostics, including: site speed, landing pages, data failures, exit pages, data analytics and other site performance issues to assist us in enhancing the quality of our website/network, products, and services, determining tailored content, and for other laudable business objectives.
Non-personal information comprises statistics and analytical data, anonymous and aggregate reports, and other information that does not specifically identify you.

We might occasionally ask you to update your personal information. You might not be able to receive the goods and services you’ve ordered from us or take part in our events, promotions, or other activities if you’re unable to give us the necessary Personal Information. Depending on your choices, we may use cookies, web beacons, tiny data text files, or other similar technologies to identify your device and record your preferences when you use our website and connect with us electronically.

We also get the following data:
- COOKIES: On your computer, we (or third-party service providers acting on our behalf) may place and access Cookies and other similar technologies. When you visit a website, your web browser stores a small amount of data on your computer or mobile device called a cookie, which frequently contains a unique identity. To better understand site usage and the services on our website and in other media, we utilize cookies. We may use cookies to manage ad display, track visitor behavior on our site, distribute editorial content, keep track of subscription requests, and customize the information you view. Cookies may also be used by us (or third-party service providers acting on our behalf) to gather anonymous information in the aggregate about visitors to our website (“Anonymous Information”). With our prospective and present business partners, advertisers, and other third parties, we may disclose aggregate demographic and usage data for any business reason.
  - On your computer, some of our third-party partners, such as advertisers and marketing service providers, may also access and set Cookies and other similar technologies, or we might act on their behalf. We have no control over how these third parties use these Cookies and related technologies or the data they gather as a result.
  - The usage of Cookies can generally be disabled in web browsers. You might not be able to use the site’s full features properly or at all if you disable cookies, though. We never store cookies with personally identifiable information.

- IP ADDRESS: Your Internet Service Provider, business, or educational institution may be linked to your Internet Protocol (“IP”) address depending on where you use the Internet. Our server may also keep track of the website or search engine that directed you to us, as well as the pages you view while on our site and the websites you visit after it, as well as the advertisements you see and click on. It may also keep track of the type of web browser, computer operating system, device, platform, associated software, and settings you are using, as well as any search terms you enter on this site or a referral site, as well as other web usage activity and data. We may use your IP address to operate the site, acquire broad demographic information, and track user patterns. We may also use it to administer the site, diagnose server issues, and gain wide demographic information. When we think it’s essential to uphold our rules and policies or terms of service, enforce compliance with them, or otherwise safeguard our site, users, or others, we may additionally associate this information with your personally identifiable information.
- THIRD-PARTY TRACKING DEVICES: To enhance the functionality and features of the website, we also utilize tracking tools from third parties. These third-party tracking devices are made to solely gather non-personal data about how you use the website. You are aware that we have no influence over who develops or maintains these tools, though. As a result, we are not liable for the information that such third parties actually collect or for the way that information is used and safeguarded by such third parties.

CUSTOMER DATA USE

Without restricting the scope of the aforementioned, some ways we use customer data include:

offer e-commerce services, such as customer assistance;
improve your customer experience and find material that is personalized to your likes and needs;
provide you with pertinent services and/or recommendations;
follow all safety, security, public service, and legal procedures; and
For statistical, analytical, and research purposes, process the data.

To the extent necessary to comply with legal requirements, such as court orders, to carry out legal obligations, or to avert serious harm to the public’s security, safety, or order, we use your personal information.

Your Non-Personal Information is used by us to compile reports that are anonymous and aggregated for statistical, analytical, and research reasons.

Before using or processing your Customer Data for any other purpose, we will obtain your consent unless doing so is prohibited by our Privacy Policy and the law.

To accomplish any of the aforementioned goals, we contract with or outsource the processing of Customer Data to third parties, including but not limited to payment gateways, fraud detection software, vendors, service providers, partners, or other platform operators. They are only permitted to utilize Customer Data for the agreed-upon uses. They may have temporary access to Customer Data with appropriate contractual and technical restrictions on how they might use it. We demand that they uphold our privacy policy when it comes to protecting customer data.

DISCLOSURE OF YOUR INFORMATION

We may share or disclose personal data about you to other businesses or people in the following circumstances, in addition to the other disclosures outlined in this policy:

We use third-party service providers to deliver goods, services, or tasks on our behalf (such as sending emails, handling credit card payments, or fulfilling subscriptions). We require these service providers to acquiesce to protect the privacy of your personally identifiable information and to use it only to carry out the task(s) for which they were hired. “Service Provider Exception”.
If you participated in a promotion or contest run by a third party, we may share the data you provided there with that party for any purpose, including direct marketing, at their discretion. If you choose not to disclose your personal information with the sponsor during the entry process for some of our promotions and competitions, we will respect your decision. Other competitions won’t give you that choice, in which case you shouldn’t enter if you don’t want your information to be shared. Your information that we collect and give to these third party entities may be used and disclosed in accordance with their privacy rules.
Our affiliate is the organization to which the information is shared.
Based on the preferences you’ve expressed (you said, for instance, that you’d like to get marketing materials from a partner third party directly).
The organization is a third party that aims to advertise products and services that we believe you would find interesting.
In order for it to be used in connection with a specific service in which you have chosen to participate, you have given us your personally identifiable information (PII). Examples include, but are not limited to, e-commerce partners, online contest partners, services that assist old friends in finding you online, etc.
We may be legally required to disclose your Personally Identifiable Information if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from any legal action or claims from third parties, including you and/or other Members; and/or (e) necessary to protect us from any legal action or claims from third parties, including (e) we have reason to believe that it is necessary to protect ourselves from someone who may be causing harm to others, infringing on our rights or the rights of our users, employees, affiliates, and the general public, or using our services in violation of a legal or personal right, including our Terms of Service (collectively, “Legal Exceptions”).
In connection with a sale, merger, transfer, exchange, or other disposition (whether of assets, stock, or otherwise, including through bankruptcy) of all or a portion of the business conducted by our site to which this policy applies, in which case the company will have possession of the Personally Identifiable Information collected by us and will assume the rights and obligations regarding your Personally Identifiable Information as described in this Privacy Policy (collectively, “Acquisition”).
Social networking sites. If you use your login credentials from a social networking site (e.g., Facebook or Twitter) (collectively, “SNS”) on our Site, we may receive information from that SNS in accordance with the SNS’s terms and conditions (e.g., terms of use and privacy policy) (“SNS Terms”). If you choose to share your information with these SNS, we will do so in accordance with your choice. The SNS Terms of Service shall apply to the information we provide them.
Partners from a third party. Our site may occasionally collaborate with a retailer or other third party to provide co-branded or cross-promotional online shopping opportunities, games, services, subscriptions, and other applications. These transactions may occur on our Site or on the site of a third party. In any event, the Personally Identifiable Information you supply in conjunction with the transaction may be collected directly by the third party, as well as any participating sponsor or advertiser of such opportunities and features, or shared by our Site with them. Our site may provide you the possibility to access a third-party site with whom we have a relationship to access both sites through a co-branded registration process; in such case, your applicable registration information may be collected directly by, or shared by our Site with, the third-party partner. These third parties will use your information in accordance with their respective privacy policies.
Advertising and other content delivery. We utilize third-party advertising businesses and marketing services companies to offer adverts and other material when you visit our Site, in addition to the ads and content that we provide directly to you. Both we and these companies may use information about your visits to this and other websites to show you advertising and other content. In the process, such organizations may set or detect a unique third-party Cookie on your browser.

OPT-OUT RIGHT

Email Policy. We and our affiliates and partners strictly adhere to national SPAM legislation. If you want to unsubscribe from our email services, simply follow the unsubscribe instructions in the email you received. Without your permission, we agree not to sell, rent, or trade your email address to any unaffiliated third-party partners.
Registration of Users. You may modify your user registration data at any moment by checking in and changing your User Profile. If you want to cancel or deactivate your User Registration, please contact us using the information provided below. Please keep in mind that when we delete information, it is removed from the live database but may be retained in our archives. We may keep your information for fraud or other similar reasons.
Exceptions. If you have previously opted-out as mentioned above and then utilize a service or promotion that requires us to contact you or disclose your information with a third party (e.g., you enter a promo or a contest), your previous opt-out options will no longer apply to such service. Regardless of your preferences, we may send you service-related communications, such as subscription notices, and we may continue to disclose your information to third parties under the Service Provider Exception, Legal Exception, and Acquisition Exception outlined above.

DATA PROTECTION FOR CUSTOMERS

We value your privacy. We take extreme precautions to safeguard your Customer Data. As a result, we secure and protect your Customer Data with appropriate safeguards to ensure confidentiality and privacy; to prevent loss, theft, or unauthorized use; and to comply with legal requirements. Because internet communications are not always secure, we implement reasonable and necessary security arrangements and measures that employ a variety of physical, technological, and administrative safeguards to protect Customer Data. For example, we use a protected server behind a firewall, encryption, and other necessary security safeguards to protect and keep your information provided through our website safe. When you enter information on our website, we encrypt it with Secure Sockets Layer technology (SSL) so that it cannot be read while it travels over the internet. We examine our information collecting, storage, and processing methods on a regular basis, including physical security measures, to prevent unauthorized access to our system and unauthorized alteration, disclosure, or destruction of information in our possession.

We only allow our authorized workers to access or process your Customer Data, and we keep such information strictly secret. We limit access to information to employees, contractors, and agents who need to know such information to process it for us, and who are subject to strong contractual and technical safeguards and are held accountable if they fail to meet these.

Furthermore, we restrict access to your Personal Information to you or your authorized agent. We never, ever sell your Personal Information to anyone for any reason. We also do not use or disclose your Personal Information with content and/or information providers without first obtaining your permission or request. Personal information will be given to third parties solely in compliance with this Privacy Statement.

We retain as many accurate records as possible. If your Personal Information is incorrect, we provide you with options for updating it. By visiting our website after you have registered as a customer, you can view your account data and modify your Personal Information.

We retain your Personal Information in our company records for as long as you are a customer, or as long as it is required to accomplish the purpose for which it was acquired, or as long as it is required by us for business, tax, or legal purposes. We take reasonable steps to guarantee that your Personal Information is appropriately disposed of and is not accessible to the public when we dispose of it.

We are not liable for any information, content, application, product, or service that is not provided by us. However, because we care about and safeguard you, we take precautions to combat spam, fraud, and any unauthorized transactions that pass through our network.

INFORMATION ON CONTACT

If you have any questions concerning the Privacy policy, please contact us at support@toysandplaystore.com.